Frequently Asked Questions

What report formats do you offer?

Our reports are data-heavy, research-driven posts published directly to our website. While they are referred to as reports due to their detailed and analytical nature, they are not downloadable PDFs but rather articles you can read online.

Can I copy and save the reports?

As a paid subscriber, your subscription provides a license to view and engage with the material, but it does not include the ability to copy and download the reports. This policy helps ensure the continued quality and integrity of our content.

How do I subscribe?

Click the ‘Subscribe’ button on our website, select your plan, and complete payment (if you select a paid plan). Under the free plan, you will then have instant access to all report previews, and under a paid plan you will have instant access to all premium reports.

What payment methods do you accept?

We accept:

  • Most major credit cards including Visa, Mastercard, American Express, and Discover

  • Google Pay

Is it safe to make a purchase online?

Yes, all our online transactions are securely handled through Stripe, a trusted and reliable payment processing platform.

Do you offer discounts?

We offer the following discounts:

  • Subscriptions in groups of two or more.

  • Student discounts to students of accredited educational institutions (subscribe with an email ending with .edu and the discount will be offered to you automatically. If the discount is not offered, please contact us).

Do you have any promotions for subscriptions?

We ocassionally have special promotions for a limited period of time.

How do your reports differ from retail audit data?

While retail audit data typically focuses on specific distribution channels, our reports provide comprehensive coverage across all channels, including formal grocery retail channels, as well as direct to consumer sales channels, offering a broader perspective than scan data alone.

Can I request a refund?

We encourage you to thoroughly review the free preview provided for each report before completing your purchase. Due to the nature of the content, we are unable to offer refunds once the subscription is processed.