You agree to the privacy policy below, and the Privacy Policy for Substack, the technology provider.
Last updated: December 2024
Linium Intelligence is an industry research service owned and provided by Lin Worldwide Sdn Bhd. At Lin Worldwide Sdn Bhd, we value your privacy and are committed to protecting the personal information you provide to us. This privacy policy outlines how we collect, handle, and protect your Personal Data (i.e., any data or information that can be used to identify an individual) when you use any of our Digital Assets (including our website, newsletters, social media, and any other service or product of Lin Worldwide Sdn Bhd), and when you interact with us online and/or offline (including but not limited to through direct correspondence, and survey participation).
By providing Personal Data to us, you agree to the terms of this policy.
1. Information We Collect
Lin Worldwide Sdn Bhd or an authorized service provider collects data that you provide voluntarily through our Digital Assets or on third-party digital assets, for purposes including but not limited to purchasing products and services offered by us, subscribing to our newsletters, registering for events, participating in surveys or promotions, or offering feedback. We and any authorized third-party service providers may collect any of the following data:
Personally identifiable information: This includes name, email address, and billing information or other contact information, education information, employment information, or other information
Usage data: This includes digital asset usage data including but not limited to traffic data, location data, device information, browsing behaviour and other communication data
Communications: Any information you provide when you correspond with us through online and offline channels (including email, feedback, social media messages and posts), online and/or offline interactions through which we may collect information you provide (for instance from business cards), or when you participate in surveys.
By submitting personal information about others, you confirm that you have the necessary authorization to do so, that you have obtained consent from the individual whose information you are providing, and that they have agreed to the use, disclosure, and transfer of their information as outlined in this Privacy Policy.
2. How We Use Your Data
We use the information we collect to:
Provide and manage our services (including our newsletter and website content)
Personalize and improve your experience with our services
Process your payments and fulfill subscription orders
Respond to customer support inquiries and communicate with you
Analyze usage and engagement to improve our content and offerings
Comply with legal obligations, resolve disputes, and enforce our agreements
3. Sharing Your Data
We may share your information with:
Service Providers: Third-party vendors who help us operate our website, send newsletters, process payments, or analyze data.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).
Social Media Platforms: If you interact with us on social media, your profile information and interactions may be visible to others within that platform's policies.
Marketing Service Providers: Marketing and advertising agencies who help us deliver targeted advertisements or promotional content, or to analyze the effectiveness of our marketing efforts. These providers may use your data to personalize content, improve ad targeting, or track engagement with our marketing campaigns.
Audit Service Providers: We may share your information with auditors or other professionals who assist us in evaluating our financial processes, operations, or internal controls.
Government and Tax Authorities: We may share your information with governmental agencies or tax authorities as required for tax reporting, legal compliance, or other regulatory purposes.
IT Support Providers: We may share your information with third-party IT support providers who help maintain our systems, servers, and website security.
Event Managers: If you attend or register for an event organized either by us or by a third party with whom we are involved, directly or indirectly, we may share your information with event management providers for purposes such as coordination, registration, and event logistics.
Lead Generation Providers: We may work with lead generation companies to help us acquire potential clients and customers. These providers may collect, use, and share data to generate qualified leads on our behalf.
4. Data Security
We implement a variety of reasonable administrative, technical, and physical safeguards designed to protect the personal data we hold. These measures include access controls, and encryption methods to help prevent unauthorized access, misuse, or loss of your information.
However, despite our best efforts to secure your data, it is important to understand that no online service is entirely free from risk. We cannot guarantee the security of personal data transmitted through our services or over the internet. Any data you transmit is at your own risk.
Factors such as unauthorized access, system failures, or other unforeseen issues may compromise the security of your data. Additionally, while we take steps to ensure the security of third-party services we work with, we cannot fully guarantee the protection of data stored on external platforms. To the extent permitted by law, we are not responsible for any unauthorized access or use of your information that may occur due to theft, hacking, or other malicious actions.
5. Data Retention
We retain your personal information for as long as necessary to provide our services or as required by law. You can request the deletion of your personal information by contacting us.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request a copy of the information we hold about you.
Correction: You may update or correct your information.
Deletion: You can request to delete your personal data, subject to applicable laws and our retention requirements.
Opt-out: You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in the email or contacting us directly.
Cookies: You can manage or disable cookies in your browser settings, though this may affect the functionality of our website.
Please note that exercising these rights may impact our ability to deliver our products and services.
To exercise any rights regarding your personal information, please use the contact information provided at the end of this Privacy Policy. We will make reasonable efforts to accommodate your request; however, we reserve the right to impose certain restrictions or requirements, as permitted or required by law. Please note that fulfilling your request may take time, as allowed by applicable law. If you choose to exercise these rights, we may ask for information such as the products and services you have used, your state and country of residence, and your contact details to verify your identity and complete your request. Depending on the type of request, we may require additional information.
7. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to collect data about your interactions with our website, newsletter, and social media platforms. This helps us improve our services and provide more relevant content. You can adjust your browser settings to control cookie preferences. Please see our Cookie Policy for more information. To opt out of Google Analytics, please click here.
8. Minor’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete that information
9. Sensitive Data
We do not knowingly collect or process sensitive personal data, such as data related to race, ethnicity, religious or philosophical beliefs, political opinions, health information, or other categories defined as sensitive under applicable privacy laws.
If you voluntarily provide us with any sensitive data, such as through customer service inquiries or surveys, we will take reasonable steps to ensure it is treated with extra care. However, we do not seek or require such data to provide our services.
If you believe we have inadvertently collected sensitive data, please contact us immediately so that we can take appropriate action, including deleting or anonymizing the information.
10. International Data Transfers
Some of the uses outlined in this Privacy Policy may involve transferring and processing your personal information to various countries, which may have different privacy protection standards than those in your country. By using our products and services, you consent to such transfers and processing, including to and within Malaysia.
11. Links to Third-Party Services
Linium Intelligence may offer links or access to third-party websites or other digital platforms, including social media sites. As we do not control these third-party properties and are not responsible for any information you share while using them, we recommend reviewing the privacy policies on those websites before submitting any personal information.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, or otherwise want to exercise any rights you may have, please contact us at:
Linium Intelligence (a division of Lin Worldwide Sdn Bhd)
Email: contact @ linium-intelligence (dot) com